Privacy Policy

Your privacy and data security are our top priorities

This privacy policy explains how Plumstead-White Analytics collects, uses, and protects your personal information when you use our services.

Last Updated: January 2025

Our Privacy Principles

The core values that guide our approach to data privacy and protection

Data Protection

We implement robust security measures to protect your personal and business information from unauthorized access, use, or disclosure.

Transparency

We are clear about what data we collect, how we use it, and with whom we share it. No hidden practices or unclear terms.

Secure Storage

All data is encrypted in transit and at rest using industry-standard security protocols and stored in secure, compliant facilities.

Limited Access

Only authorized personnel who need access to perform their duties can view your information, under strict confidentiality agreements.

Information We Collect

Personal Information

  • Name, email address, phone number, and company information when you contact us
  • Professional details relevant to our consulting services
  • Communication preferences and interaction history

Assessment Data

  • Responses to our AI readiness and implementation assessments
  • Organizational information shared during evaluations
  • Business requirements and strategic objectives

Technical Information

  • Website usage data and analytics (cookies, IP address, browser type)
  • Device information and access logs
  • Performance and diagnostic data

How We Use Your Information

Service Delivery

  • Providing AI assessments, consulting services, and strategic guidance
  • Developing customized recommendations and solutions
  • Communicating about projects and deliverables

Business Operations

  • Processing inquiries and managing client relationships
  • Improving our services and developing new offerings
  • Complying with legal and regulatory requirements

Communication

  • Responding to your questions and providing support
  • Sending relevant industry insights and updates (with consent)
  • Notifying you about service changes or important information

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement comprehensive security measures to protect your information:

Encryption of data in transit and at rest
Secure access controls and authentication
Regular security assessments and updates
Employee training on data protection practices
Incident response and monitoring procedures

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Request transfer of your data to another service provider

Objection

Object to certain types of processing

Consent Withdrawal

Withdraw consent for specific uses of your information

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience
  • Analyze website usage and performance
  • Remember your preferences and settings
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Support business operations and continuity

When information is no longer needed, we securely delete or anonymize it.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: privacy@plumstead-white.ca
Subject Line: Privacy Inquiry
Response Time: We will respond to privacy inquiries within 5 business days

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the date of the last revision. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Questions About Our Privacy Practices?

We're committed to transparency and protecting your privacy. Contact us if you need clarification.

Contact Us About Privacy